April 28, 2023 | 13 min read
The FTA and Planet Payment (the scheme's service provider) offer a refund service to foreign visitors after leaving Dubai on a UAE Visit Visa.
Value Added Tax, or VAT, refers to a tax on consumption added to the price of goods and services at every step of the supply chain, from when the item is first made to when it is sold to the final customer.
VAT is called "Value Added Tax" because it taxes the value added to a product during production and distribution.
Businesses tied to the system and signed up for the "Tax Refund for Tourists Scheme" are the only ones that can get a refund.
Image Source: www.planetpayment.com
In November 2018, the government of the UAE, in partnership with the Federal Tax Authority (FTA), made it possible for some foreign visitors to the nation to legally submit a claim for a refund of the Value-Added Tax (VAT) that they paid on purchases made while they were in the country.
An integrated computerized system, created following the establishment of a 5% VAT levy on purchases in the UAE, makes the procedure possible.
You can only get a VAT return on things you buy that will be shipped outside the UAE during your time in the UAE. PlanetPayment.com is the only company that runs the system and the most well-known company that uses it. The plan aims to make it easy for tourists to get their money back and shop tax-free on their way out of the country by land, sea, or air.
Below are the documents you ought to present to claim a VAT refund in Dubai:
Note: Once you have validated the tax refund, you ought to leave or depart from Dubai within 6-24 hours.
The FTA and global operator Planet collaborated to develop a fully automated system called Planet VAT refund, which helps registered retailers and shoppers breeze through the VAT refund process.
Tourists can get their money back from the Value Added Tax through a streamlined electronic system that links up with over 13,800 participating establishments.
The scheme connects 13 air, land, and sea entrance and exit ports throughout the UAE to further facilitate tax refunds for qualifying buyers.
Image Source: www.planetpayment.com
You have to verify the newly bought items before you leave Dubai. Validation booths can be found all over the airport.
In the United Arab Emirates, every claim has to be checked at one of several validation sites, which are unique checkpoints set up at places where people leave, like airports, seaports, and border lines.
For example, if you are leaving Dubai as a tourist, the process can be done at the counter at Dubai International Airport, where VAT returns are handled.
Note: You should validate the VAT refund if you are ready to leave UAE within the next 6 hours. When you fail to leave within the next 6-24 hours, the VAT refund request will be canceled, and you will have to start the claiming process again.
You must know that you will only get 85 % of the total VAT you paid when purchasing the goods. The remaining 15 % PlanetPayment charge is an administration fee.
As per the new regulation introduced by the Federal Tax Authority, you cannot get cash amounts of more than AED 7,000 daily. The cap was imposed in an attempt, so shoppers wouldn't have to use cash as much when making financial deals and so that they could get the most out of the improvements to technology in the country.
There is no limitation on the VAT amount you can recover if it is processed through the credit card.
Note: Every Tax-Free tag must be validated within 90 days of being bought. If this isn't done on time, the Tax-Free tags will expire, and they will not be eligible to make any claims.
You can claim for UAE VAT refund in various locations when exiting the country at the airports, seaports, and land borders in the UAE. You can visit Planet’s self-service kiosks at any of these locations:
The manned planets are tax-free at the exit points and are open 24 hours a day, 7 days a week. Equally, the self-service kiosks are open 24 hours a day, seven days a week.
The relevant border authority would set regular operating hours for the manned desk at exit locations like land borders and sea ports.
The standard operating hours apply if the Kiosk located in a shopping mall is not open 24 hours a day, 7 days a week.
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