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Travel DMC in Dubai / Trade desk

The travel DMC in Dubai that keeps its partner list short

Arabiers Travel and Tourism LLC is a DET-licensed travel DMC in Dubai (Licence No. 1176592, 5th Floor, Hamarain Centre, Deira). Hotel agreements, standard and luxury transport access, Emirati guides, a group visa desk, yachts and MICE ground handling, delivered for a deliberately limited circle of agency partners.

CAPPED ONBOARDING We take on a limited number of new agencies each month, so every file has a named operator who answers.
DET 1176592STANDARD & LUXURY TRANSPORT ACCESSIN-HOUSE VISA DESKOFFICES IN 3 COUNTRIES
Arabiers travel DMC operations manager receiving a partner agency group in Dubai
Licence
DET 1176592
Head office
Hamarain Centre, Deira
Transport
Standard & luxury buses, cars, 4x4
Capabilities / What your file gets

Inside the Arabiers Dubai trade desk

You already know what a DMC is; here is what this one actually holds. Every capability below is a working operation with its own page, run daily by named staff, not a brochure line.

Arabiers contracting manager confirming trade rates with a Dubai hotel

Hotel agreements

Direct agreements and trade rates across city, beach and desert properties. Dubai hotel booking.

Standard and luxury tourist transport arranged by Arabiers for travel agent groups in Dubai

Transport and bus arrangements

Access to standard and luxury buses, cars and 4x4 vehicles for agent groups, matched to the file, with drivers who know Dubai's roads and event-day closures.

DCT-accredited Emirati guide Sultan Karrani leading a cultural tour

Emirati guides

Culture and history programmes with our DCT-accredited Emirati guide and historian, Sultan Karrani.

Arabiers travel consultant building a day-by-day Dubai itinerary

Itinerary consultants

Day-by-day programmes that work on the ground: realistic timings, meal windows, traffic-aware routing.

Arabiers in-house UAE visa team processing group visit visas

Group visa desk

In-house consultants who process group visas cleanly. UAE visa hub; rules per ICP and GDRFA Dubai.

VIP desert dinner installation built by the Arabiers desert operations team

Desert programmes

Camps and VIP builds in RAK, Abu Dhabi and Liwa, led by Mohammed Mujeeb.

Arabiers staff delivering attraction tickets to a tour group in Dubai

Attraction tickets

Trade rates on major attractions through the right direct contacts for whatever a group wants in Dubai.

How we work / Six commitments

The promises we put in writing before you send a file

Most DMC pages list services. These are working commitments, and every one is checkable against a real file. If we ever miss one, tell the General Manager directly; his line is part of the promise.

01 / ESCALATION

The GM answers

Live problems reach a named senior, not a ticket queue. The General Manager stands behind every file, and his line is part of the deal.

02 / PARTNER TRAINING

We come to you

Senior managers travel through the year to partner offices, training your sales staff to answer destination questions like they have been there. Your desk sells better; both sides win.

03 / HONEST ROUTING

We will tell you not to buy

Wrong programme, wrong month, we say no and reroute, even when yes pays more. Your client's bad holiday costs you a customer; we protect that first.

04 / YOUR CLIENTS STAY YOURS

Your clients stay yours

We never contact or market to your guests. Guest data from trade files never enters our consumer marketing. Your relationship is the business we are protecting.

05 / WHITE-LABEL DELIVERY

Built by us, branded by you

Airport name board, vehicle boards, crew t-shirts, guest ID cards, gala dinner signage: all printed in your brand. Your guests experience Dubai as your company's own operation; Arabiers appears nowhere.

06 / THE DEBRIEF

Every file ends looking at the next one

After each group: ground photos, actual timings, guest feedback, and improvement ideas discussed for the next group. We assume there is a next group, and work like it.

Seyed ShifaamGeneral Manager, International Operations. These six carry my name.
Market playbooks / Who is landing matters

How we run different source markets

Ten years of files teach you that Dubai is not one product. The same city must be delivered differently depending on who is landing.

UK travellers on a private Dubai programme run by Arabiers
Playbook / United Kingdom

UK agencies and operators

Winter-sun season programming from November to April, entry on arrival for UK passport holders so files move fast, private transfers as standard, and licensed guides for culture-first clients. Current entry rules per ICP.

South African tour group in Dubai handled by the Arabiers visa and operations desk
Playbook / South Africa

South African groups

South African passport holders need a pre-arranged UAE visa, which is exactly why our in-house group visa desk leads these files: documentation, batching and timing handled before departure.

European travellers on a private old Dubai tour with an Arabiers guide
Playbook / Europe

European FITs and groups

Flexible private-transfer programming, culture-forward itineraries, summer heat-managed routing, and multilingual guide arrangements on request.

Indian wedding event ground handling by Arabiers in Dubai
Playbook / India

Indian groups and weddings

Vegetarian and Jain meal planning with the right restaurants, sangeet and mehndi logistics, group visa batching supported by our Delhi office, and price-sharp hotel blocks.

Sri Lankan tour group in Dubai coordinated by the Arabiers Colombo office
Playbook / Sri Lanka

Sri Lankan leisure and pilgrim groups

Coordinated end to end with our own Colombo office, Sinhala and Tamil-speaking support, and combined UAE plus Sri Lanka itineraries under one file.

Operations calendar / Ground reality

Dubai month by month: what your itinerary must respect

Period Ground reality
Oct to Apr Peak season. Vehicles and top guides sell out around major event weeks; hotel rates spike city-wide. Book ground services when you block rooms, not after.
Ramadan Tour timings shift around fasting hours, dining moves to iftar and suhoor formats, evening desert programmes become the highlight. We re-time programmes rather than cancel them.
May to Sep Summer protocol: outdoor blocks morning and evening, midday indoors, air-conditioned vehicle staging at every stop, hydration in the run sheet, desert at sunset slots.
Year-round Friday timings affect some attractions and mosque visits; weekend cruise and yacht slots need advance booking.
Your file team / Named operators

The people who answer when it matters

Seyed Shifaam General Manager International Operations at Arabiers
Seyed ShifaamGeneral Manager, International Operations. Ten years across UAE, Sri Lanka and India.
Mohammed Mujeeb Senior Manager Desert Ground Operations at Arabiers
Mohammed MujeebSenior Manager, Desert Ground Operations. Named in Tripadvisor reviews.
Sultan Karrani DCT Abu Dhabi accredited Emirati guide and historian
Sultan KarraniDCT Abu Dhabi-accredited Emirati guide and historian.
Sohail Ahmed UAE Visa and Travel Operations Manager at Arabiers
Sohail AhmedUAE Visa and Travel Operations Manager.
Verify us / Checkable claims

Do not take our word for it

Every claim on this page is checkable. Verify the licence with the Dubai Department of Economy and Tourism, walk into our Deira office, read the independent reviews, and contact the named managers directly. Documents at the company licences hub.

DET licence 1176592CHECKABLE
Physical office, DeiraVISIT US
Google reviewsINDEPENDENT
Tripadvisor listingINDEPENDENT
Named managersCONTACTABLE
For verified agents / See it first

Come and inspect us: FAM trips

Familiarisation visits for verified trade partners: inspect the hotels we contract, experience the transport standard, meet the operations team and see the desert product before you sell it.

Travel agents on an Arabiers familiarisation trip inspecting a Dubai hotel
Questions agents ask

Frequently asked questions

Who is the best DMC in Dubai for travel agents?

The best DMC in Dubai for a travel agent is the one whose claims you can verify: a current DET licence, real operational access to hotels, transport and guides, named and contactable staff, and independent reviews. Arabiers Travel and Tourism LLC publishes its DET Licence No. 1176592, names its operations leadership, caps monthly partner onboarding so every agency gets a named operator, and delivers files fully in the agent's own branding.

Which Dubai DMC handles group tours for international travel agencies?

Arabiers handles group tours in Dubai for international travel agencies as a core service: airport meet and greet, group transport on standard and luxury buses, hotel blocks at trade rates, group visa processing through its in-house UAE visa desk, and white-label delivery where every board, t-shirt and guest ID card carries the agency's own brand.

Which DMC in Dubai works with overseas travel agents?

Arabiers operates a B2B-only trade desk in Dubai for overseas travel agents and tour operators, with a deliberately capped partner list, a named market contact per agency, and partner staff training delivered at the agent's own office by travelling senior managers.

What is the best DMC in Dubai for corporate groups?

For corporate groups and MICE files, judge a Dubai DMC on delegate transfer capacity, hotel and venue block access, event ground staff and a single accountable contact. Arabiers delivers corporate group ground handling with delegate transfer waves, gala desert evenings built by its own desert team, and on-site operations staff throughout the event.

Do you handle Dubai programmes for family groups?

Yes. Family group files are a specialism, particularly for GCC families: late-start days, family-suite hotel allocations, halal-verified dining as standard, privacy-first desert set-ups and Arabic-speaking coordination, alongside family programming for European and South Asian markets.

Can travel agents book tourist bus rental in Dubai through Arabiers?

Yes. Arabiers arranges tourist bus rental in Dubai for travel agents as part of the ground package or standalone: access to standard and luxury buses, minibuses and coaches with professional drivers, matched to group size, with airport transfer waves and full-day touring dispositions.

What is a travel DMC in Dubai?

A travel DMC in Dubai is the on-the-ground partner that handles logistics, planning and execution of trips within the UAE for overseas travel agents and tour operators: hotels, transport, guides, visas, activities and events under one accountable local contract. Arabiers operates as a travel DMC in Dubai under DET Licence No. 1176592.

Why do you cap the number of agency partners?

Because service quality is a capacity decision. A deliberately limited partner list means every agency gets a named operator who knows their files, their clients and their standards.

Can you process group visas for the UAE?

Yes. Our in-house visa team processes group and individual UAE visit visas for trade partners as part of the ground package, following the federal ICP and GDRFA Dubai regulations. This is especially central for markets that require pre-arranged visas, such as South Africa.

Do you cover destinations beyond Dubai?

Yes. The same group runs Abu Dhabi and an SLTDA-licensed Sri Lanka DMC, so multi-destination files run under one relationship.

Start a file with us

Apply for partner terms

Send a trade enquiry from your agency email. We verify your agency, share partner terms and assign a named market contact. Onboarding is capped monthly, so tell us your target season.

Apply for partner terms