arrow-up
whatsapp WhatsApp

Privacy Policy

Last updated: 8 July 2026

This policy explains how Arabiers Travel and Tourism LLC (Arabiers Holidays UAE) collects, uses and protects your personal information when you book with us or use our website.

Information we collect

We collect your information when you apply for a visa, make a tour booking, or contact us. When you book or register, we may ask for your name, phone number, email address, mailing address, meal preferences, age, BMI where an activity requires it, and copies of documents such as your passport, residence page and birth certificate, only as needed to process your visa or arrange your tour.

How we use your information

We use the information you give us to arrange and personalise your tours and to process your visa. We do not sell your information to any third party, and we do not use it to send marketing after your visa is issued or your tour is complete.

How we protect your information

Your email is used only to send updates about your booking. Payment and card details are handled through encrypted, secure payment gateways and are not stored on our servers after a transaction completes. Your documents are shared only with the authorities and suppliers required to deliver your booking, and with no one else.

How long we keep it, and your choices

We keep your information only as long as needed to provide your booking and to meet legal or tax requirements, then we delete it. You may ask us what data we hold about you, or ask us to correct or delete it, by contacting us at the details below.

No frequent emails

We will not transfer, exchange, sell or give your personal information to any third party without your consent, except as needed to deliver the service you bought. We will not use your email to send frequent promotional messages.

Privacy questions or data requests?

Contact Arabiers Travel and Tourism LLC, 5th Floor, Hamarain Centre, Deira, Dubai. Phone +971 58 879 8139. Email explore@arabiers.com. See also our Terms & Condition and Refund & Cancellation Policy.