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The Abu Dhabi DMC that runs your whole file

Arabiers is a licensed travel DMC for Abu Dhabi, operating under UAE DET Licence No. 1176592 (Arabiers Travel and Tourism LLC, Hamarain Centre, Deira). One trade desk covers the complete ground file: hotel booking at trade rates, tourist bus and vehicle arrangements, DCT-accredited Emirati guiding, private desert set-ups in Abu Dhabi and Liwa, attraction tickets, group visas and MICE ground handling, for a deliberately limited circle of agency partners.

CAPPED ONBOARDING A limited number of new agency partners each month, so every file has a named operator who answers.
DET 1176592HOTEL AGREEMENTS AT TRADE RATESSTANDARD & LUXURY TRANSPORT ACCESSDCT-ACCREDITED EMIRATI GUIDEOWN DESERT SET-UPS
Arabiers Abu Dhabi DMC coach fleet arranged for a partner agency group near Sheikh Zayed Grand Mosque
Licence
UAE DET 1176592
Coverage
Abu Dhabi, Al Ain, Liwa
Transport
Standard & luxury buses, cars, 4x4
Hotel agreements
Hotels, city stays & group blocks
Quote response
Trade desk support
Capabilities / What your file gets

Inside the Arabiers Abu Dhabi trade desk

You already know what a DMC is; here is what this one actually holds in Abu Dhabi. Hotels, vehicles, guides and the desert run as one file under one named operator, not four suppliers you have to referee.

International group in Abu Dhabi city coordinated by Arabiers hotel and ground handling team

Hotel booking and agreements

Direct agreements and trade rates across Abu Dhabi city, Corniche, Saadiyat, Yas Island and desert properties, with allocations held for group series.

Tourist bus boarding arranged by Arabiers for an Abu Dhabi group programme

Bus and vehicle arrangements

Access to standard and luxury buses, cars and 4x4 vehicles for agent groups: airport transfer waves from Zayed International, full-day touring dispositions, and Al Ain and Liwa routings with drivers who know the roads.

Travel agent group on an Abu Dhabi cultural programme arranged by Arabiers

Local Emirati guides

History and culture programmes with our DCT Abu Dhabi-accredited Emirati guide and historian, Sultan Karrani: authentic local interpretation at the mosque, Qasr Al Watan and the Saadiyat museums, not a script.

Arabiers Abu Dhabi ground operations team arranging transport for private group programmes

Private desert set-ups

Sundowner dinners, incentive gala evenings, desert weddings and Liwa overnights, built by our own desert team led by Mohammed Mujeeb rather than resold seats. Abu Dhabi Desert Safari and Liwa Desert Safari.

Tour group at Ferrari World Abu Dhabi arranged through Arabiers

Attractions and city touring

Sheikh Zayed Grand Mosque, Qasr Al Watan, Louvre Abu Dhabi, Yas Island parks and Al Ain day trips, with attraction tickets at trade rates.

International group in Abu Dhabi supported by Arabiers visa and operations desk

Group visa desk

In-house UAE visa processing for trade partners. UAE visa hub; rules per ICP and GDRFA Dubai.

Abu Dhabi group programme coordinated by Arabiers for evening and city experiences

Cruises and marine

Abu Dhabi Dhow Cruise and marine programmes for evening and VIP files.

International group in Abu Dhabi coordinated by Arabiers corporate ground handling team

MICE and corporate groups

Delegate transfer waves, hotel and venue blocks, desert gala evenings and on-site operations staff throughout the event.

How we work / Six commitments

The promises we put in writing before you send a file

Most DMC pages list services. These are working commitments, and every one is checkable against a real file. If we ever miss one, tell the General Manager directly; his line is part of the promise.

01 / ESCALATION

The GM answers

Live problems reach a named senior, not a ticket queue. The General Manager stands behind every file, and his line is part of the deal.

02 / PARTNER TRAINING

We come to you

Senior managers travel through the year to partner offices, training your sales staff to answer destination questions like they have been there. Your desk sells better; both sides win.

03 / HONEST ROUTING

We will tell you not to buy

A Liwa overnight in August heat, the wrong week for the dunes: we say no and reroute, even when yes pays more. Your client's bad holiday costs you a customer; we protect that first.

04 / YOUR CLIENTS STAY YOURS

Your clients stay yours

We never contact or market to your guests. Guest data from trade files never enters our consumer marketing. Your relationship is the business we are protecting.

05 / WHITE-LABEL DELIVERY

Built by us, branded by you

4x4 convoy boards, desert camp signage, crew t-shirts, guest ID cards: all printed in your brand. Your guests experience Abu Dhabi as your company's own operation; Arabiers appears nowhere.

06 / THE DEBRIEF

Every file ends looking at the next one

After each group: ground photos, actual timings, guest feedback, and improvement ideas discussed for the next group. We assume there is a next group, and work like it.

Seyed ShifaamGeneral Manager, International Operations. These six carry my name.
Market playbooks / Who is landing matters

How we run different source markets in Abu Dhabi

UK travellers on an Abu Dhabi cultural programme arranged by Arabiers
Playbook / United Kingdom

UK agencies and operators

Culture-first programming built around the mosque, Qasr Al Watan and the Saadiyat museums, winter-sun season from November to April, entry on arrival for UK passport holders, and Liwa overnight extensions for clients who want the Empty Quarter.

South African group transport style programme handled by Arabiers in Abu Dhabi
Playbook / South Africa

South African groups

South African passport holders need a pre-arranged UAE visa, so our in-house group visa desk leads these files: documentation, batching and timing handled before departure, with combined Abu Dhabi and Dubai routings off direct Gulf arrivals.

European travellers on an Abu Dhabi cultural programme arranged by Arabiers
Playbook / Europe

European FITs and groups

Heritage-forward itineraries including Al Ain's oases and forts, multilingual guide arrangements on request, and summer heat-managed routing between indoor culture and sunset desert slots.

Indian family and group style programme at Yas Island arranged by Arabiers
Playbook / India

Indian groups and celebrations

Desert event builds for weddings and celebrations, vegetarian and Jain meal planning, Yas Island family programming, and group visa batching supported by our Delhi office.

Sri Lankan group style programme at Sheikh Zayed Grand Mosque coordinated by Arabiers
Playbook / Sri Lanka

Sri Lankan leisure and pilgrim groups

Coordinated end to end with our own Colombo office, Sinhala and Tamil-speaking support, and combined UAE plus Sri Lanka itineraries under one file.

Operations calendar / Ground reality

Abu Dhabi month by month: what your itinerary must respect

Period Ground reality
Grand Prix week The Yas Marina race week squeezes the whole emirate: Yas and city hotels spike, transport books out and airport transfer windows tighten. Confirm ground services the day you block rooms.
Oct to Apr Peak season and the only comfortable window for Liwa overnight programmes. Hotel allocations, top guides and desert slots go first; block ground services with the rooms.
Ramadan Mosque visiting hours and dress protocols shift, dining moves to iftar and suhoor formats, and evening desert programmes become the highlight. We re-time programmes rather than cancel them.
May to Sep Summer protocol: indoor culture at the Saadiyat museums and Qasr Al Watan through midday, marine and desert at sunset slots, air-conditioned vehicle staging at every stop. Liwa overnights pause in extreme heat.
Your file team / Named operators

The people who answer when it matters

General Manager, International Operations. Ten years across UAE, Sri Lanka and India.
Seyed ShifaamGeneral Manager, International Operations. Ten years across UAE, Sri Lanka and India.
Senior Manager, Ground Operations: transport, desert set-ups and event delivery. Named in Tripadvisor reviews.
Mohammed MujeebSenior Manager, Ground Operations: transport, desert set-ups and event delivery. Named in Tripadvisor reviews.
DCT Abu Dhabi-accredited Emirati guide and historian.
Sultan KarraniDCT Abu Dhabi-accredited Emirati guide and historian.
UAE Visa and Travel Operations Manager.
Sohail AhmedUAE Visa and Travel Operations Manager.
Questions agents ask

Frequently asked questions

Who is the best DMC in Abu Dhabi for travel agents?

The best DMC in Abu Dhabi for a travel agent is the one whose claims you can verify and whose desk covers the whole file: a current UAE licence, hotel agreements at trade rates, its own transport and desert capability, accredited local guides, named staff and independent reviews. Arabiers operates under DET Licence No. 1176592 with hotel booking, bus and vehicle arrangements, a DCT Abu Dhabi-accredited Emirati guide, private desert set-ups built in-house, and capped monthly partner onboarding.

Which Abu Dhabi DMC handles group tours for international travel agencies?

Arabiers handles group tours in Abu Dhabi for international travel agencies as one file under one named operator: airport meet and greet at Zayed International, hotel blocks across the city, Saadiyat and Yas Island, group transport on standard and luxury buses, guided touring, group visa processing, and white-label delivery where every board and ID card carries the agency's own brand.

Can travel agents book Abu Dhabi hotels through you?

Yes. Hotel booking is a core service: direct agreements and trade rates across Abu Dhabi city, Corniche, Saadiyat, Yas Island and desert properties, with allocations held for group series and hotel blocks built into MICE files.

Can travel agents book tourist bus rental in Abu Dhabi through you?

Yes. Arabiers arranges tourist bus and coach transport in Abu Dhabi for travel agents, standalone or within a ground package: standard and luxury buses with professional drivers, airport transfer waves from Zayed International, and full-day touring dispositions including Al Ain and Liwa routings.

What is the best DMC in Abu Dhabi for corporate and incentive groups?

For corporate and incentive files in Abu Dhabi, judge a DMC on hotel and venue block access, delegate transfer capacity and whether it controls the desert gala product itself. Arabiers runs all three from one desk: hotel blocks, delegate transfer waves on its arranged fleet, and gala desert evenings built by its own team, with on-site operations staff throughout.

Do you handle Abu Dhabi programmes for family groups?

Yes. Family files combine Yas Island's parks with privacy-first desert evenings, family-suite hotel allocations, halal dining as standard and Arabic-speaking coordination for GCC families, plus family programming for European and South Asian markets.

Do you provide local guides in Abu Dhabi?

Yes. Cultural programmes run with our DCT Abu Dhabi-accredited Emirati guide and historian, Sultan Karrani, covering Sheikh Zayed Grand Mosque, Qasr Al Watan, Qasr Al Hosn and the Saadiyat museums, with multilingual guide arrangements available on request.

Can you build private desert events, weddings or proposals?

Yes. Custom desert installations are built by our own team rather than subcontracted, from private sundowner dinners to full desert weddings in Abu Dhabi and Liwa, led hands-on by Mohammed Mujeeb.

Can Abu Dhabi combine with Dubai in one file?

Yes. Both emirates run under the same licensed entity, so agents book combined programmes under one contract, one commercial relationship and one named operations contact, alongside our Sri Lanka DMC for multi-country files.

Apply for partner terms

Send a trade enquiry from your agency email. We verify your agency, share partner terms and assign a named market contact. Onboarding is capped monthly, so tell us your target season.

Apply for partner terms