Lost Passport in Dubai on Visitor Visa (2026): What to Do

Report the loss immediately. This protects you if your passport is misused and produces the certificate your embassy requires before it will issue any travel document.

1. Go to dubaipolice.gov.ae, the Dubai Police app, or the nearest Smart Police Station
2. Select Lost Items, then category Documents, sub-category Passport
3. Enter your passport number, name, nationality, expiry date and date of birth. Upload a copy of your passport if you have one.
4. Select the location and date the passport was lost. Submit and pay the fee by card.
5. You receive the lost passport certificate by email within 24 hours. Save it and print a copy.

Dubai Police lost passport certificate fees

1. Lost passport certificate AED 50
2. Knowledge and innovation fee AED 20
3. Total (online) AED 70
4. In person at Smart Police Station AED 100

If you do not have a copy of your passport, contact your embassy first : they can confirm your identity and provide a reference number before the police report is filed. Dubai Police accepts walk-in reports at Smart Police Stations if you cannot apply online.

This step applies to UAE residents only. If you are on a visitor or tourist visa, skip directly to Step 3 (your embassy).

Residence visa holders must get the police report stamped by three government departments before the final lost passport certificate in Arabic is issued: Dubai Courts, the Public Prosecution Department, and GDRFA. Once all three stamps are obtained, return the stamped report to the police station. The final Arabic certificate and lost passport certificate are then issued and taken to the embassy.

Your embassy issues either a replacement passport (full validity, takes longer) or an Emergency Travel Document (one-way travel back to your home country, faster). The right option depends on how urgently you need to travel and your embassy's process. Official contacts and requirements by nationality are below.

India Consulate General of India, Dubai
Two options: Emergency Certificate (one-way travel to India, faster) or replacement passport (Tatkal same-day or regular 2 to 3 days).

Emergency Certificate requirements (source: cgidubai.gov.in):

• Completed Emergency Certificate application form (apply online first at embassy.passportindia.gov.in)
• Three recent passport-size photographs (white background)
• Copy of lost passport or details of previous passport
• Dubai Police lost passport certificate
• Emirates ID or visa copy

Note: As of July 2026 the Consulate handles all applications directly from its own premises after outsourced service contracts ended on 30 June 2026. Book an appointment through the Consulate portal before visiting.

4 Eighth Street, Al Hamriya, Diplomatic Enclave, Dubai cgidubai.gov.in

United Kingdom British Embassy Dubai (FCDO)

Apply online for an Emergency Travel Document (ETD) at gov.uk/apply-emergency-travel-document. The ETD costs approximately GBP 95 and covers a single return journey through up to five transit countries. Public access is by appointment only. Source: gov.uk/world/organisations/british-embassy-dubai.

Required documents:

• Completed ETD application (online)
• Recent photograph meeting UK passport photo requirements
• Dubai Police lost passport report
• Proof of travel plans (booking confirmation or written itinerary)

The British ETD cannot be used to re-enter the UAE after departure. If travel is more than 3 weeks away, consider applying for a full replacement passport instead.

Al Seef Road, Bur Dubai Emergency: +971 4 309 4444  Appointment only : book at gov.uk

South Africa South African Consulate, Dubai

An Emergency Travel Certificate (ETC) is issued for urgent one-way return to South Africa in cases of lost or stolen passports. Valid for a single journey and maximum 9 months. Source: dirco.gov.za.

Required documents (complete in black ink and block letters):

• DHA Form 73, DHA 529 (BI-529), DHA 9 (issued at appointment), CMO 217 (for lost/stolen passport)
• South African ID book or Smart ID Card
• Dubai Police lost passport report
• Four recent passport-size photographs
• Copy of lost passport (if available)
• Motivation letter explaining the emergency and confirming the document is understood as a one-way document
• Copy of flight itinerary

Important: Citizens must have a 13-digit South African ID number and fingerprints previously registered on the National Population Register to qualify. No cash payments : fee by bank transfer or QR code at appointment. As of July 2025 passport applications in Dubai are also accepted at the VFS Global service point.

Book appointment at dirco.gov.za  Appointment required : no walk-ins
 

Egypt Egyptian Consulate, Dubai

Contact the Egyptian Consulate in Dubai directly to report the loss and initiate the replacement process. Egyptian passport replacement requires approval from Cairo before a new passport is issued. Source: Egyptian Ministry of Foreign Affairs consular guidance.

Required documents:

• Completed passport replacement application form
• Dubai Police lost passport report
• Copy of lost passport (if available)
• Egyptian National ID card (copy)
• Birth certificate copy
• Military ID card copy (where applicable)
• Copy of any foreign passport if you hold dual nationality

Once approval from the Ministry of Interior in Egypt is granted, standard passport replacement procedures apply. Processing time varies : contact the Consulate for current timelines before visiting.

Al Wasl Road, Dubai Confirm current hours and requirements by phone before visiting

European Union and Schengen nationals All EU member state and Schengen area passport holders

EU and Schengen member states each have their own embassy or consulate in the UAE. All follow the same general process: Dubai Police lost passport certificate first, then contact your national embassy or consulate. Most EU member states issue an Emergency Travel Document (ETD) that covers a single return journey home.

Standard requirements across EU member states:

• Dubai Police lost passport report (English translation required by some embassies)
• Copy of lost passport or other proof of nationality and identity
• Two recent passport-size photographs
• Proof of travel (flight booking or itinerary)
• Completed application form (available from your embassy)
• Fee : varies by country

Example: Netherlands : apply by email to dba-ca@minbuza.nl with scanned documents; consulate responds within 3 working days. Source: netherlandsworldwide.nl.

Find your country's embassy in Dubai via the UAE Ministry of Foreign Affairs missions directory. Appointment requirements and hours vary : check your embassy website before visiting.

Each EU state has own embassy in Dubai or Abu Dhabi Check your embassy site for appointment rules

If your nationality is not listed above, search for your country's embassy in the UAE at the UAE Ministry of Foreign Affairs directory or call your home country's 24-hour emergency consular line.

Your UAE visitor visa continues to expire on its original date even while your passport replacement is in progress. A lost passport does not pause your visa clock.

• If your visa will expire before your replacement document is ready, apply for a UAE visit visa extension immediately. Extensions are processed against your visa file number, not your physical passport.
• Once your new passport or Emergency Travel Document is issued, your UAE visa must be transferred to the new document before you travel. A licensed visa agency can handle this transfer.
• If your visa has already expired, overstay fines of AED 50 per day apply from day 1. These must be paid before you can depart. See the full UAE overstay fine payment guide.

Do not travel to the airport without a valid travel document. UAE immigration will not clear you for departure on a lost or cancelled passport. You need either your replacement passport or a valid Emergency Travel Document from your embassy in hand before you check in.