Don Max Mutuma

Don Max Mutuma leads global visa processing at Arabiers Holidays from our Dubai office. He covers the outbound visas that UAE residents most often need, starting with Saudi Arabia and extending to the United Kingdom, the United States, Australia and the Schengen area. With more than nine years in international visa operations, he assesses eligibility against the rules of each destination, reviews the more complex files himself, and sets the document check standards his team follows before any application is submitted.

Much of how Don works was shaped inside the visa centres themselves. Before Arabiers he spent over five years at VFS Global, first as a Junior Documentation Executive in Kenya and then as a Visa Processing Officer in Nairobi, handling applications from first submission to final decision and catching errors before they reached the embassy.

That inside view of how an official visa centre reads a file, and what separates an approval from a refusal, is what he brings to every guide he writes. He holds a Bachelor in Tourism and Hospitality Management from Kenyatta University and completed immigration and visa processing training with VFS Global.